Shipping policy

We offer free standard shipping on U.S. orders of $150 or more!

Upgraded shipping options are available.

Weather and other delays are outside our control and not covered by shipment time guarantees. 

International packages may need additional time for delivery, up to two additional weeks, depending on the amount of time needed to clear customs. This amount of time is dependent on the volume of packages going through customs and each destination country's protocols. The customer is responsible for ALL duties and taxes incurred during shipment, which may be required by the courier to release the package. These totals are levied by shipment location's government and are not affiliated or charged by Pink Porch Market. Returned or refused packages will be refunded less any incurred shipment costs and/or unpaid taxes and duties. Please contact your local customs bureau for additional tax and duty information and/or local tax estimates.

Lost or stolen packages:

Please ship your package to a secure location or post box to ensure it is delivered without risk of theft. Once a package has been scanned as delivered, theft is outside of our control and as we cannot recoup the value of the package, we are unable to offer a refund for stolen packages.

If the package has been lost in transit and has not been scanned as delivered, we are happy to place a claim on your behalf with the courier. A replacement or refund will be issued once the courier has finished the claim investigation process.